All Tesora jewellery is crafted using 925 sterling silver unless stated otherwise. Our pieces are designed to balance durability, comfort, and everyday wearability while maintaining a premium finish.

Yes, 925 sterling silver is suitable for regular use. However, like all silver jewellery, it requires basic care to maintain its shine and finish over time.

Silver is a natural metal and may oxidise over time, especially when exposed to moisture, air, perfumes, or chemicals. This is a normal process and not a defect. Tarnishing can be easily managed with proper care and cleaning.

To maintain your jewellery:

• Store it in a dry place away from moisture
• Avoid contact with perfumes, lotions, and harsh chemicals
• Remove jewellery before bathing or swimming
• Clean gently with a soft cloth after use

Cash on Delivery is available on select orders and locations. Additional charges may apply depending on serviceability.

Once your order is dispatched, you will receive tracking details via SMS or email. You can use this link to track your shipment in real time.

We accept returns within 14 days of delivery for eligible products. Items must be unused, in original condition, and returned with all packaging and tags intact.

Yes, exchanges are available for size or product changes, subject to stock availability and return eligibility.

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with images or videos of the issue. We will review and arrange a replacement or store credit accordingly

Orders are typically delivered within 2–4 working days in metro cities and 3–7 working days in other locations, after dispatch.

Orders can be cancelled within 12 hours of placing the order, provided they have not been processed or shipped.

Yes, Tesora jewellery is designed to be versatile and is suitable for both personal purchases and gifting occasions.

Normal plating is a thin layer of gold over base metals like 925 sterling silver. Gold vermeil is a thicker layer (2.5 micron) of gold over 925 sterling silver, making it more durable, longer-lasting, and premium.

A lab-grown diamond is a real diamond created in a controlled environment. It has the same look, durability, and properties as a natural diamond; the only difference is that it’s not mined.

Yes, 100%. Lab-grown diamonds have the same chemical, physical, and optical properties as mined diamonds, just made in a lab, not dug out of the earth. They're also more ethical and environmentally conscious.